Acceptance of Terms of Service
By remaining on this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Please read these terms carefully. By using, browsing, or reading this website, you confirm your acceptance of these Terms. If you do not agree with these Terms, you must cease usage of this website immediately.
1. Purpose
This website serves as an online store offering a variety of ashtrays and related products for customers worldwide. We do not sell or promote tobacco or drug-related products. We do not encourage smoking. This website is operated by Michael Krummenerl Informatik, Talackerstrasse 8, 8404 Winterthur (hereinafter referred to as ‘AshtrayZone’, ‘we,’ ‘us,’ or ‘our’).
2. Registration Requirements
To utilize our purchase services, users must register on the website by providing accurate and up-to-date personal information. This information may include:
- Email address
- Mailing address
- Telephone number
- Password
Upon successful registration, users become registered members of the website (“Members”) and agree to abide by these Terms of Service. Membership grants immediate access to the purchase services.
You may not use the purchase services if:
- You are not of legal age to form a binding contract; or
- You are prohibited from receiving the purchase services under applicable Swiss laws.
3. Member Responsibilities
As a Member, you agree to the following:
- Use the purchase services only for purposes allowed by these Terms, applicable laws, and generally accepted practices or guidelines.
- Maintain the confidentiality of your password and account details to prevent unauthorized access. Any unauthorized use may result in suspension or termination of your account.
- Notify us immediately in case of unauthorized access to your account or any security breaches.
- Avoid any illegal or unauthorized activities on the website, including but not limited to:
- Collecting email addresses for unsolicited communications.
- Unauthorized linking to or framing of the website.
- Refrain from any automated use of the website or its services.
4. Payment
All payments for products are processed securely through third-party platforms, including Stripe. By completing a purchase, you agree to the terms and conditions of these payment platforms.
5. Shipping and Returns
Shipping policy and refund policy are specified on our website. Please review the shipping policy and return policy for comprehensive details regarding timelines, charges, and conditions for refunds or replacements.
6. Warranty
Claims for material defects must be submitted within seven (7) days of receiving the product (“Warranty Period”). Proof of purchase, including the date of purchase, product description, and price, must be provided.
Approved warranty claims will be resolved through repair or replacement at no cost for parts or labor. However, you are responsible for postage or shipping expenses associated with warranty claims.
This warranty is your exclusive remedy, in addition to any rights provided under applicable law. Implied warranties, including merchantability and fitness for a particular purpose, are limited to the Warranty Period.
AshtrayZone strives to provide accurate and detailed depictions of all products displayed on the website. However, due to variations in screen displays, lighting conditions, and manufacturing processes, you acknowledge that there may be differences in colors, sizes, weights, and packaging compared to what is shown online. Such variations do not constitute a defect or a misrepresentation of the product.
The warranty does not cover:
- Cosmetic or external appearance issues.
- Damage caused by misuse, improper handling, or modifications.
7. Delivery
Products are delivered to the address provided during checkout. Delivery times and charges depend on the shipping option selected and the destination. AshtrayZone is not liable for delays caused by external factors, including customs clearance.
8. Privacy
Your privacy is important to us. We collect, use, and store your personal information in accordance with our privacy policy, which outlines how your data is handled and your rights as a user.
9. Limitation of Liability
AshtrayZone makes no guarantees, warranties, or representations beyond those stated in these Terms. While we strive for accuracy in product representations, variations in size, color, and packaging may occur.
To the fullest extent permitted by law:
- AshtrayZone is not liable for any indirect, incidental, or consequential damages, including loss of profit, opportunity, or goodwill.
- Use of the website and services is at your own risk. Services are provided “as is” and “as available,” without warranties of any kind.
AshtrayZone is not responsible for issues arising from unauthorized access, data loss, or inaccuracies on the website.
10. Termination of Contract
These Terms remain in effect until terminated by you or AshtrayZone. You may terminate by:
- Notifying us in writing; and
- Closing any accounts associated with the purchase services.
AshtrayZone may terminate these Terms if:
- You breach any provisions or applicable laws;
- We are required to do so by law;
- The purchase services are discontinued in your region or are no longer commercially viable.
Upon termination, all accrued rights and obligations remain unaffected.
11. General Disclaimer
AshtrayZone does not guarantee uninterrupted access to the website or services. Sizes, colors, and packaging may differ slightly from online representations. These Terms do not exclude rights under Swiss Consumer Law or equivalent.
AshtrayZone disclaims liability for indirect or consequential damages unless mandated by law. Users are responsible for ensuring compatibility with provided services.
12. Indemnity
You agree to indemnify AshtrayZone, its affiliates, employees, and agents from any:
- Claims, suits, or actions arising from your content posted on the website;
- Consequences of your use of the website or services;
- Breach of these Terms by you or your agents.
13. Dispute Resolution
Before initiating legal proceedings, parties must:
- Notify the other party in writing about the dispute, including desired resolution and required actions.
- Attempt resolution through negotiation within seven (7) days.
If unresolved, mediation will be arranged in Zurich, Switzerland, with costs shared equally. Mediation communications will remain confidential. If unresolved after two weeks, either party may terminate the mediation.
14. Severance
If any provision of these Terms is deemed void or unenforceable, it will be severed, and the remaining provisions will continue to be effective.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of Switzerland. Disputes will be resolved in the courts of Zurich, Switzerland.
16. Contact Information
For inquiries, please reach out through our contact form.